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September 30 2010 Stevie(r) Awards Homepage Back Issues Email the Editors
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IN THIS ISSUE
Stevie Winner Profile: Marketecture
  Kenya PR Consultancy Wins Agency of the Year in the Middle East & Africa at International Business Awards
  Blogs & Web Sites of Note
  IN BRIEF: Last Day to Enter the Stevie Awards for Women in Business; IBA Awards Banquet Photos Available; Stevies Sponsorship Opportunities; Volunteer to Judge the Stevie Awards for Sales & Customer Service
  Upcoming Stevie Awards Calendar
Stevie Winner Profile: Marketecture

Mike Sorensen, sales manager of Marketecture in Orem, Utah USA, was named Sales Manager of the Year in the 2010 Stevie Awards for Sales & Customer Service. The early-bird deadline for the 2011 awards, which are open to all organizations worldwide, is October 15.

Bucking the economic downturn, Marketecture—a multimillion-dollar online-marketing company—posted a 300-percent jump in revenue for its fiscal year ending December 31, 2009. Even as the recession continues to hurt sales for other industries, Marketecture is continuing to post strong growth in 2010.  “Our success is attributed to the perseverance of our sales team and the quality of our products,” said John Russell, President of Marketecture.

Mike SorensenThe Marketecture sales team is led by sales manager Mike Sorensen. He has been a regular top performer in the sales department, having started as an entry-level lead setter and working his way up over four years to become sales manager. Sorensen has proved to be a valuable asset to the company by taking the initiative in making improvements. His expert knowledge of the company’s products, his skill in training his sales team, and his canny ability to effectively sell to customers and to educate company partners, have all contributed to Marketecture’s growth over the past year.  In 2009, his sales team increased its revenues, met sales records, and improved the sales process.

Doubled Sales Revenues
Despite the sluggish economy, Marketecture’s sales revenues doubled in 2009. Sorensen accomplished this through his strategic approach to developing leads. His method of thoroughly researching a set of leads increased the chances of success for his sales representatives, and the sales team recorded several consecutive high sales months. This in turn helped the company grow in revenue by a whopping 300% in 2009.

Improved Products
Not only is Sorensen a salesman, but he also has helped to improve Marketecture products. Because he is always one-on-one with customers, Sorensen sees firsthand if a product has a glitch or if it needs improving.  Sorensen did some market research and suggested new features that would improve product performance. With the help of Marketecture’s developers, the new features were added, resulting in satisfied customers and improved sales for Sorensen’s team.

Meeting Sales Records
Sorensen has hit almost every sales record at the company and currently holds the record for the largest single sale and the highest number of consecutive sales days. He attributes this success to his ability to communicate well with customers and to setting high goals each month for himself and his team.

Sales Technique
Enabling every member of the sales team to succeed is a priority for Sorensen. To ensure everyone is meeting their quotas, he trains and mentors representatives to continually improve their sales technique. Sorensen regularly listens in on calls made by individual sales representatives in order to give them feedback on how they can improve. He motivates his team to go the extra mile in their work, often resulting in sales representatives coming in during the weekends in order to meet sales quotas.

Educating Company Partners
Partners have become a vital aspect to Marketecture’s operations, and the company relies on Sorensen’s know-how to help partners do well with the company’s products. Sorensen has trained and educated major partners on Marketecture products and sales techniques. His extensive knowledge has been an effective tool in retaining important company partners, resulting in higher revenue profits for the company.

A Bright Future
To keep up with its rapid growth, Marketecture more than doubled its workforce from the end of 2008 to December 2009. This was at a time when many companies were cutting back on spending and the U.S. unemployment rate was hovering above 10 percent.

Marketecture’s new customer enrollments also grew, with more than 20,000 enrollments a month during 2009 for its e-commerce and Internet-marketing services. These increased enrollments were a result both of Marketecture’s new strategic partnerships and of the economic downturn, with many customers turning to Marketecture products to supplement income and gain control of finances.
 
In 2009, eMarketer predicted the total amount of money spent on search-engine marketing would reach $14.1 billion, up 16 percent from 2008’s $12.2 billion. Search-engine marketing, also known as Internet marketing, includes search engine optimization(SEO), paid-search advertising, contextual advertising, and paid inclusion. Both SEO and paid-search advertising have enjoyed the highest amount of growth over the past year, with the true potential for e-commers still to be seen.

Marketecture is poised for significant growth in 2010 and beyond as it continues to make strategic investments in technology and customer acquisition, as well as delivering strong customer support.

About Mike Sorensen
Mike Sorensen has been with Marketecture for five years, starting as an entry-level lead setter for sales and working his way up to be the sales manager. Sorensen holds a Bachelor of Science degree in accounting from Utah Valley University which he attended on the prestigious Presidential Ambassador scholarship. Sorensen lives with his wife and baby daughter in Oren, Utah.

About Marketecture
Marketecture is a Web software and search-engine marketing company that provides advanced online tools for professional services and e-commerce industries. Its diverse divisions provide comprehensive tools for affiliate marketers, real estate agents, real estate investors, mortgage brokers, and e-commerce retailers. Marketecture specializes in SEO, SEM, and Web-design services. In 2009 Marketecture experienced a 300-percent increase in revenue, making it one of the fastest-growing companies in Utah. For more information, visit http://www.marketecture.com

Kenya PR Consultancy Wins Agency of the Year in the Middle East & Africa at International Business Awards

Gina Din Corporate Communications in Nairobi, Kenya was presented with the Stevie Award for Public Relations Agency of the Year in the Middle East and Africa at The 2010 International Business Awards banquet in Istanbul, Turkey on September 27. Here we look at what they achieved over the past year.

Gina Din CommunicationsEstablished in October 1997, Gina Din Corporate Communications (GDCC), based in Nairobi, Kenya, is today one of East Africa’s leading public relations consultancy firms. Its motto is: “Where Excellence Is an Attitude.”

2009 Achievements
Over the years GDCC has won many awards for its work both locally and internationally, and 2009 was no exception. GDCC received two SABRE Awards, one in Financial Communications for its Safaricom IPO, and the other in the Public Sector category for its organization of the CEO Forum “A Call to Action” following Kenya’s disputed presidential elections.

GDCC also received a Gold Award from the LG Annual Marketing and Public Relations Awards, and won for Best Crisis Management Campaign in the Public Relations Society of Kenya Awards.  It was also ranked 44 of 100 in the Kenya Top 100 Companies list, an initiative of KPMG East Africa and the Nation Media Group.

In September 2009, GDDC announced that it was the first of the Arcay Communications Africa member companies, other than Arcay Communications itself, to be given permission to use Burson-Marsteller's branding as it related to the Arcay Communications Africa network. Just a year earlier, Burson-Marsteller had announced the extension of its footprint across Africa through an exclusive affiliate agreement with the South Africa-based Arcay Communications, a consultancy with headquarters in Johannesburg and an extensive affiliate network throughout the African continent.

People—The Most Important Asset
On winning the Stevie Award for Public Relations Agency of the Year in the Middle East and Africa, Managing Director Gina Din-Kariuki said: "We consider our people to be our most important asset. This award is for everybody on our staff and for their hard work during 2009.”

GDCC focuses on recruiting top class people and on developing their skills through ongoing internal and external training initiatives. Its staff includes media and PR communication experts, a dedicated strategic planning and event-management team, and a base of client support staff that boasts 100 years combined experience in the communications arena.

GDCC’s ethos in relation to staff revolves around the provision of a working environment that fosters a team approach, makes provision for staff development, and encourages ongoing, mutually beneficial relationships between client companies and their team members. It also runs an internship program that entails recruiting and training students who are studying to complete degrees and who require practical experience.

About Gina Din Corporate Communications
Gina Din Corporate Communications currently has a client base of 30 clients in the banking, finance, insurance, tourism, aviation, energy, telecom, and consumer sectors. Its areas of specialization include conference management, special events, government relations, crisis communications, financial PR, and corporate social responsibility. For more information go to http://www.ginadin.com.

About Gina Din-Kariuki
Gina Din-Kariuki formed Gina Din Corporate Communications in 1997. GDCC has filled a niche in East Africa’s corporate communications market by providing a comprehensive corporate communications strategy to a number of blue chip companies. A media and corporate communications consultant with twenty years experience in the private sector, Din-Kariuki had previously worked for over twelve years at a senior management level at Barclays Bank of Kenya, initially as Public Relations Manager and then as Head of Corporate Affairs.

Gina Din-Kariuki has been honored by the Kenya Government with an MBS (Moran of the Burning Spear) and is the Red Cross Ambassador for Kenya.

Blogs & Web Sites of Note

Once a month in this space we'll point you to several business-related blogs and web sites that we think might be of interest to you.

Figures of Speech Served Fresh: Figaro--aka Jay Heinrich, author of Thank You for Arguing: What Aristotle, Lincoln and Homer Simpson Can Teach Us About the Art of Persuasion--uses this blog to "rip the innards out of things people say and reveal the rhetorical tricks and pratfalls."
Heath Brothers: A blog for marketers and entrepreneurs from Chip and Dan Heath, authors of Made to Stick.
Slashdot: News for nerds on stuff that matters in new technology.
Trendwatching: Web site of a leading consumer trends firm with a global network of hundreds of spotters, bringing trends, examples, and insights to business professionals in more than 180 countries.

IN BRIEF: Last Day to Enter the Stevie Awards for Women in Business; IBA Awards Banquet Photos Available; Stevies Sponsorship Opportunities; Volunteer to Judge the Stevie Awards

Today is the final entry deadline for the Stevie Awards for Women in Business, the world's premier awards for women entrepreneurs, executives, and the organizations they run. The entry kit is online, and full background details are on the awards' web site.

The 7th annual International Business Awards were presented at the Ritz-Carlton Hotel in Istanbul, Turkey on Monday evening, September 27. More than 260 executives from 24 nations gathered for the presentations. Photographs of the event are now available online.

The new 19-page 2010/11 Stevie Awards sponsorship prospectus is now available. Learn about the variety of sponsorship opportunities that are available across our four Stevie Awards programs.

Volunteer to be a preliminary-round judge in the Stevie Awards for Sales & Customer Service . Judging will open in November and continue through early January. You'll learn about how other customer service, contact center, and sales professionals worldwide are achieving success.

Upcoming Stevie Awards Calendar

September 30: Final entry deadline for 7th Stevie Awards for Women in Business

w/o October 11: Finalists announced in 7th Stevie Awards for Women in Business

October 15: Early-bird entry deadline for 5th Stevie Awards for Sales & Customer Service

October: Entries open for 2011 American Business Awards

November 12: Final entry deadline for 5th Stevie Awards for Sales & Customer Service